{"id":191098,"date":"2026-06-03T09:58:39","date_gmt":"2026-06-03T07:58:39","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/"},"modified":"2026-06-03T09:58:39","modified_gmt":"2026-06-03T07:58:39","slug":"under-2-croitre-en-efficacite-pas-en-effectifs","status":"publish","type":"factorial_video","link":"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/","title":{"rendered":"Under 2 : Cro\u00eetre en efficacit\u00e9, pas en effectifs"},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_video_type":"highlight","_related_series":182879,"_related_episode":191081,"_related_season":0,"_video_source":"vimeo","_youtube_video_id":"","_vimeo_video_id":"1197645220","_speaker_id":167718,"_video_description":"Xavier Virgili, VP Exp\u00e9rience Client chez Factorial, souligne l'importance de l'automatisation pour lib\u00e9rer du temps et am\u00e9liorer la productivit\u00e9 des \u00e9quipes. Il explique que les t\u00e2ches r\u00e9p\u00e9titives sont les premi\u00e8res \u00e0 automatiser, car elles nuisent \u00e0 la gestion de l'\u00e9quipe. Virgili insiste sur le fait que l'automatisation ne remplace pas l'humain, mais permet de renforcer la communication et les relations interpersonnelles, essentielles dans un contexte de leadership. Il met \u00e9galement en avant que trop de managers peuvent cr\u00e9er des co\u00fbts indirects et qu'il est crucial de maintenir l'autonomie des \u00e9quipes pour garder leur motivation. En mati\u00e8re de valeurs de l'entreprise, la tol\u00e9rance \u00e0 l\u2019erreur est primordiale pour g\u00e9rer les tensions. Selon Xavier Virgili, l'\u00e9quilibre entre automatisation et touche humaine est cl\u00e9 pour un plan de carri\u00e8res r\u00e9ussi. Ne manquez pas plus de conseils et d'aper\u00e7us sur l'automatisation dans l'\u00e9pisode complet.","_video_transcription":"00:12 - Bonjour, je suis Xavi Virgili, VP Exp\u00e9rience Client chez Factorial,et je vais essayer de r\u00e9pondre \u00e0 un maximum de questions le plus rapidement possible.\n00:21 - Combien penses-tu pouvoir en r\u00e9pondre ?Eh bien, on va tenter d'aller \u00e0 20.- L\u2019IA peut-elle acc\u00e9l\u00e9rer les processus ? - Bien s\u00fbr.\n00:28 - Toute t\u00e2che r\u00e9p\u00e9titive peut \u00eatre automatis\u00e9e par l\u2019IA.- Quel est le bon moment ? - Toujours.\n00:34 - La cl\u00e9 est d\u2019avoir le bon processus pour le faire.\n00:38 - L\u2019automatisation remplacera-t-elle l\u2019humain ?Je ne pense pas.\n00:41 - Elle lib\u00e8re du temps pour se concentrer sur l\u2019essentiel :la relation entre les personnes.\n00:46 - Comment \u00e9quilibrer personnalisation et automatisation ?\n00:50 - L\u2019automatisation permet de r\u00e9pondre vite,mais toujours avec une touche humaine.\n00:55 - Quelle valeur est cl\u00e9 - en croissance sans recruter ? - La productivit\u00e9 partag\u00e9e.\n01:00 - O\u00f9 les entreprises surdimensionnent-elles en grandissant ?\n01:04 - Le probl\u00e8me, c'est souvent qu'on recrute trop de managers.\n01:07 - Ils s\u2019\u00e9loignent du terrain et cr\u00e9ent beaucoup de co\u00fbts indirects.\n01:11 - Comment garder motiv\u00e9e une petite \u00e9quipe face \u00e0 une charge de travail croissante ?\n01:15 - En leur donnant de l\u2019autonomie pour d\u00e9cider et en \u00e9vitant les processus inutiles.\n01:21 - Sur quels processus se concentrer s'il y a un d\u00e9s\u00e9quilibre entre les clients et l'\u00e9quipe ?\n01:27 - Sur les t\u00e2ches r\u00e9p\u00e9titives et les plus simples \u00e0 automatiser.\n01:32 - Peut-on am\u00e9liorer la qualit\u00e9 en r\u00e9duisant l\u2019effort humain ?\n01:35 - Oui, bien s\u00fbr.Car, quand vous avez ce type d'automatisation,vous lib\u00e9rez du temps,et vous soulagez l'\u00e9quipe.\n01:42 - Comment savoir quelles t\u00e2ches doivent \u00eatre automatis\u00e9es ?\n01:45 - Les plus simples sont les t\u00e2ches r\u00e9p\u00e9titives,car personne ne veut les faire.\n01:48 - Comment g\u00e9rer les tensions dans l\u2019\u00e9quipe ?Avec de la tol\u00e9rance \u00e0 l\u2019erreur, au sein et entre les \u00e9quipes.\n01:54 - Que ferais-tu diff\u00e9remment en repartant de z\u00e9ro ?\n01:57 - Il y aurait une \u00e9quipe commerciale, une de support et une technique pour les cas sp\u00e9cifiques.\n02:04 - Dans quoi as-tu investi r\u00e9cemment sans r\u00e9sultat attendu ?upselling qui ne donne pas encore de r\u00e9sultats.\n02:15 - Que ne faut-il jamais automatiser ?Lorsque l'on parle gestion clients,il y aura toujours besoin d'un humain.\n02:23 - Un conseil ?","_has_trailer":false,"_trailer_vimeo_id":""},"categories":[967],"factorial-categories":[],"class_list":["post-191098","factorial_video","type-factorial_video","status-publish","hentry","category-optimiser-les-processus"],"acf":[],"yoast_head":"\nUnder 2 : Cro\u00eetre en efficacit\u00e9, pas en effectifs | Factorial<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Under 2 : Cro\u00eetre en efficacit\u00e9, pas en effectifs\" \/>\n<meta property=\"og:url\" content=\"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/\" \/>\n<meta property=\"og:site_name\" content=\"Factorial\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/factorial.fr\/wp-content\/uploads\/2025\/11\/17131146\/factorial-open-graph.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@factorialapp\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/\",\"url\":\"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/\",\"name\":\"Under 2 : Cro\u00eetre en efficacit\u00e9, pas en effectifs | Factorial\",\"isPartOf\":{\"@id\":\"https:\/\/factorial.fr\/blog\/#website\"},\"datePublished\":\"2026-06-03T07:58:39+00:00\",\"dateModified\":\"2026-06-03T07:58:39+00:00\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/factorial.fr\/blog\/#website\",\"url\":\"https:\/\/factorial.fr\/blog\/\",\"name\":\"Factorial\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/factorial.fr\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/factorial.fr\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/factorial.fr\/blog\/#organization\",\"name\":\"All-in-one business management software - Factorial\",\"url\":\"https:\/\/factorial.fr\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/factorial.fr\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/factorial.fr\/wp-content\/uploads\/2023\/07\/18155144\/factorial-logo.png\",\"contentUrl\":\"https:\/\/factorial.fr\/wp-content\/uploads\/2023\/07\/18155144\/factorial-logo.png\",\"width\":946,\"height\":880,\"caption\":\"All-in-one business management software - Factorial\"},\"image\":{\"@id\":\"https:\/\/factorial.fr\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/\",\"https:\/\/twitter.com\/factorialapp\",\"https:\/\/www.linkedin.com\/company\/factorialhr\",\"https:\/\/www.youtube.com\/@factorialmedia\",\"https:\/\/www.instagram.com\/factorial\/#\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Under 2 : Cro\u00eetre en efficacit\u00e9, pas en effectifs | Factorial","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/","og_locale":"fr_FR","og_type":"article","og_title":"Under 2 : Cro\u00eetre en efficacit\u00e9, pas en effectifs","og_url":"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/","og_site_name":"Factorial","article_publisher":"https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/","og_image":[{"width":1200,"height":628,"url":"https:\/\/factorial.fr\/wp-content\/uploads\/2025\/11\/17131146\/factorial-open-graph.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@factorialapp","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/","url":"https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/","name":"Under 2 : Cro\u00eetre en efficacit\u00e9, pas en effectifs | Factorial","isPartOf":{"@id":"https:\/\/factorial.fr\/blog\/#website"},"datePublished":"2026-06-03T07:58:39+00:00","dateModified":"2026-06-03T07:58:39+00:00","inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/factorial.fr\/blog\/factorial-play\/videos\/under-2-croitre-en-efficacite-pas-en-effectifs\/"]}]},{"@type":"WebSite","@id":"https:\/\/factorial.fr\/blog\/#website","url":"https:\/\/factorial.fr\/blog\/","name":"Factorial","description":"","publisher":{"@id":"https:\/\/factorial.fr\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/factorial.fr\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/factorial.fr\/blog\/#organization","name":"All-in-one business management software - Factorial","url":"https:\/\/factorial.fr\/blog\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/factorial.fr\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/factorial.fr\/wp-content\/uploads\/2023\/07\/18155144\/factorial-logo.png","contentUrl":"https:\/\/factorial.fr\/wp-content\/uploads\/2023\/07\/18155144\/factorial-logo.png","width":946,"height":880,"caption":"All-in-one business management software - Factorial"},"image":{"@id":"https:\/\/factorial.fr\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/","https:\/\/twitter.com\/factorialapp","https:\/\/www.linkedin.com\/company\/factorialhr","https:\/\/www.youtube.com\/@factorialmedia","https:\/\/www.instagram.com\/factorial\/#"]}]}},"_links":{"self":[{"href":"https:\/\/factorial.fr\/blog\/wp-json\/wp\/v2\/factorial-videos\/191098"}],"collection":[{"href":"https:\/\/factorial.fr\/blog\/wp-json\/wp\/v2\/factorial-videos"}],"about":[{"href":"https:\/\/factorial.fr\/blog\/wp-json\/wp\/v2\/types\/factorial_video"}],"wp:attachment":[{"href":"https:\/\/factorial.fr\/blog\/wp-json\/wp\/v2\/media?parent=191098"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/factorial.fr\/blog\/wp-json\/wp\/v2\/categories?post=191098"},{"taxonomy":"factorial_category","embeddable":true,"href":"https:\/\/factorial.fr\/blog\/wp-json\/wp\/v2\/factorial-categories?post=191098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}